March 2020

Please go to for the latest updates

Update 09.03.2020

****Online appointments have been temporarily suspended – this is to mitigate any risk that potentially infected patients could book appointments online and attend the practice when they should be self-isolating or going through testing****

Update 13.03.2020



We are now in the delay phase of our response to COVID-19.

From today the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:

A new continuous cough


High temperature (of 37.8 degrees centigrade or higher)

The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone.

Update 16.03.2020

This is a copy of the poster on our surgery door this explains that any future appointments will be held via telephone .

We are not routinely letting patients in the building but we are still servicing all their health needs and have clinical and non clinical staff working in the building as normal.

A letter from the Local Medical Committee

Update 17.03.2020

We continue to minimise risk of infection and are holding our appointments via telephone or if need be video consultation.

Patients that need to order medication please try to ensure you have nominated a pharmacy this will mean your medication is sent directly to that pharmacy.

We thank you for your continued support

Update 18.03.2020

Medication is not currently in short supply so please order your medication as normal as ordering early or trying to order in bulk will impact on our colleagues at the chemists.

Medication requests can be ordered online, via email, in the prescription box at the front gate and in cases where the patient does not have access to these facilities and/or is struggling to get out we will allow medication to be ordered over the telephone to help our patients during this time.

When ordering medication please nominate a pharmacy so you do not need to come to the practice to collect this.

If you are aware of any patient who is lonely during the virus please let us know and staff are trying to contact them to have a chat and ensure they feel safe at this time.

We have allocated some staff time to contact these patients and hope this will help people at a time which will be extremely hard for some.

From the telephone calls we have made today it has become evident that some people are finding these times hard so we urge you to pick up the phone and check in on people who are alone.

Please continue to check the websites above to keep up to date on the latest news regarding Coronavirus.

The practice would like to thank you all for your support during this difficult time and we would like to thank all our staff for their hard work.

Update 19.03.2020

We have no updates today.

The practice and all the staff would like to thank you for your continued support through this challenging time.

Update 20.03.2020

We are trying to arrange Foodbank vouchers for those who are in need of food.

At the practice we have a collection point for Oldham Foodbank who are part of Trussell Trust foodbanks who provide emergency food to local people in a short term financial crisis.

The Trussell Trust model has been designed to avoid dependency on a foodbank and to help people find solutions to the underlying cause of their crisis.

Every Trussell Trust foodbank works on a voucher referral system to ensure that people in genuine crisis receive the food which has been so generously donated by the local community.

If anyone would like more information please email [email protected] for the attention of Caroline-Foodbank and we will try and signpost you.

Update 23.03.2020

Sick Notes and Coronavirus

People who have to self-isolate for more than a week due to coronavirus can get a sick note using a new online NHS service.

The note will provide evidence to employers that you have been advised to self-isolate by the NHS because you are either showing symptoms of coronavirus or live with someone who is.

The online service aims to reduce the pressure on GP surgeries and prevents people needing to leave their homes to obtain a sick note.

Employees are allowed to self-certify for the first seven days off work – but after that employers may ask for evidence that they need to be off for medical reasons.

An isolation note may be required to provide evidence of the advice to self-isolate.

To use the online service, employees will need to answer a few questions and an isolation note will then be sent in an email.

Notes can also be sent directly to employers.

People who need to claim Universal Credit or Employment and Support Allowance because of coronavirus will not be required to produce a fit note or an isolation note.

The online isolation note service can be found on the NHS website.

Government Updates

Please visit for the latest guidance on Coronavirus

For more information on social distancing please visit

PM address to the nation on coronavirus: 23 March 2020

Update 24/03/2020

We please ask that you try and telephone the practice only when absolutely necessary as we are dealing with unprecedented amounts of phone calls.

If your query relates to a hospital appointment then you would need to speak directly to the relevant clinic.

The pharmacist next door to the practice is also experiencing high volumes of calls and we ask that you are patient, unfortunately we are unable to help with these queries e.g. if medication has been dispensed.

Advice for people at high risk-Coronavirus (COVID-19)


For the latest guidance for people with asthma please visit


For the latest guidance for people with cancer please visit

COPD and Lung Conditions

Who’s at high risk from coronavirus

Coronavirus can make anyone seriously ill, but there are some people who are at a higher risk.

For example, you may be at high risk from coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition


If you’re at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted.

How to protect yourself if you’re at high risk

If you’re at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

These include:

  • not leaving your home – you should not go out to do shopping, pick up medicine or exercise
  • stay at least 2 metres (3 steps) away from other people in your home as much as possible

Ask friends, family or neighbours to pick up shopping and medicines for you. They should leave them outside your door.

If you need help getting deliveries of essential supplies like food, you can register to get coronavirus support.Information:

Read the full advice on protecting yourself if you’re at high risk from coronavirus on GOV.UK.

Age UK

Shopping Delivery and Safe at Home service is available to older, housebound and less-abled people who find it difficult to shop for themselves.

Based at the Co-operative supermarket in Lees, the Shopping Service contacts customers on a weekly basis to take shopping orders and delivers out to all areas across the Oldham borough whilst helping to promote older people’s independence and ability to stay in their own home.

The service is also available on a short-term basis after discharge from hospital, during an illness or bad weather conditions.

Accessing this service

If you are interested in the Shopping Delivery & Safe at Home Service please contact us on the details below to organise an initial home visit.


Call us:

  • 0161 665 0283
  • 0161 633 0213

Email: [email protected]

Update 31.03.2020

Please find the attached information from Aneet Kapoor, Chair/ Director of Strategy, GM Local Pharmaceutical Committee.

Volunteer to help the NHS with Coronavirus

You can help people at high risk of getting seriously ill from coronavirus by joining the NHS Volunteer Responders.

Read more about the NHS Volunteer Responders on the NHS England website.

**This has been temporarily suspended check the website for changes to this.**


Oldham has now set up a hotline and 5 community hubs for Covid19 support.  The support focuses around those individuals who are vulnerable and self-isolated for various reasons and do not have anyone to support them or means to pay and are unable to access vital items because they cannot leave such as;

  • Urgent access to food
  • Basic household items e.g. cleaning
  • Personal items such sanitary products

COVID19 Community Hotline details below for those patients who may need it

Update 01/04/2020

COVID Assessment Hub

If you have been referred to the Oldham Covid Assessment Hub by a health professional then this video will help you access the hub building.

Please do not go to this service unless you have been referred by a clinician.

·         0161 770 7007

Open from:

·         9.00am – 5.00pm on weekdays

·         11.00am – 2.00pm on weekends

Update 06.04.2020

Update 29.04.2020

Coronavirus Testing

Testing for coronavirus

Update June 2020

Antibody Testing

July 2020

Face Mask exemption Letters: No GP medical letter needed

Face masks or coverings are now mandatory in most public areas.

We understand that some patients will be anxious about wearing a mask especially those with certain medical conditions. 

GP’s are not required or in a position to provide exemption letters for patients who believe they should be exempt from wearing a face covering. 

The current guidance suggests there is no requirement for the public to provide medical evidence for exemption from wearing face masks therefore a self- declaration should be sufficient.

 Please go to the GOV.UK link below for more information on the use of face coverings.

For specific requirements in reference to public transport, shops or other areas where masks are required please contact those specific companies for further information.

Coronavirus (COVID-19)

NHS 111
Government Stay At Home Guidance
NHS Information Page