Clinics & Services

Triage Service

During normal hours, because of the increasing demand on appointments, we cannot see every single case on the same day that the patient reports as being unwell.  For a routine appointment to see a particular GP you might have to wait a couple of weeks, especially if you can only come at certain times or it is a doctor with a particular large list of patients or they only work part-time.  This is fine if it is only for a routine or on-going problem but it is obviously not good enough if you are ill and need to be seen urgently.

Patients who telephone or attend the surgery requesting a same day appointment are advised by the receptionist that a member of the triage team will telephone the patient or carer back.  Contact details are then taken by the receptionist (the receptionist may ask for address or date of birth and this is to ensure that they have the correct patient on screen) this will include a contact telephone number and a brief indication of the problem/symptoms. The receptionists will ask for this information so that calls can be prioritised by the triage team accordingly. Receptionists can also help signpost patients to the most relevant service. All receptionists operate to the highest standards of confidentiality within the NHS and under the GDPR regulations.

The Triage Service is intended to help you if you have an urgent medical problem that can not wait for the next routine appointment.

Pharmacy Prescribers

Our Pharmacy Prescribers complete a variety of work within the practice.

  • They work closely with the GPs to resolve day-to-day medicines issues.
  • Consult with patients for medication reviews
  • Manage and prescribe for long-term conditions
  • Help with the Triage service
  • Manage common ailments

Practice Nurses

Our Practice nurses are qualified and registered nurses.

They can help with health issues such as family planning, healthy living advice and blood pressure checks.

The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Health Care Assistant

The Health Care Assistant (HCA) will complete blood tests, blood pressure monitoring, Glucose Tolerance Tests, ECG’S, New Patient Health Checks, Health Checks and Weight monitoring.

Minor Operations

Dr S Clark and Dr Whitley offer a minor operations surgery for the removal of skin lesions and joint injections and Cryotherapy.

Please book an appointment to discuss with the doctor.

Child Health Vaccinations and Surveillance Clinic

Dr Whitley runs a child health clinic on a Tuesday on a weekly basis.

Baby 8-week assessments are carried out at this time and also routine vaccinations. Any further vaccinations are by appointment only with the practice nurse.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.

This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

There is further information about countries and vaccinations required on the links below:

Europe Europe & Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia Australasia and Pacific

It is important to make this initial appointment as early as possible – at least 6 weeks before you travel – as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

Non-NHS Examination/Forms

If you need a medical examination for such things as life insurance, HGV license, pre-employment check etc these can be arranged by appointment and will be subject to a fee. The fee must be paid prior to an examination. Please see the receptionists for more information.

If you need any forms filling in and signing by the doctor then there will be a charge. Please ask the reception staff for more information.

Payment is required before the completion of the form, please.

Free NHS Health Checks

Everyone is at risk of developing heart disease, stroke, diabetes or kidney disease.

The good news is that these conditions can often be prevented – even if you have a history of them in your family.

Have your free NHS Health Check and you will be better prepared for the future and be able to take steps to maintain or improve your health.

Who is eligible ? Both men and woman between 40 and 74 who has not been diagnosed with the conditions mentioned.

What happens at the check?

  • The check will take around 20-30 minutes.
  • You will be asked simple questions, for example about your families medical history.
  • We will record your height, weight, age, sex and ethnicity.
  • We will take your blood pressure.
  • We will do a simple blood test to check cholesterol etc, this will be a fasting blood test.

Please ring 0161 621 4800 to book your free NHS Health Check now with the HCA.

Care of Children and Teenagers with Asthma

The lead GP for this is Dr Whitley and the lead nurse is Julie . This does not mean  they are the only people you are able to see but they are responsible for overseeing the system and planning regarding your child’s asthma.

You will be offered a structured review and individual asthma care plan at least six monthly.

Coronavirus (COVID-19)

 
NHS 111
Government Stay At Home Guidance
NHS Information Page